Delivery

GET IT FAST! If this item is showing as in stock, it will be dispatched within 48 hours either by ourselves, or directly from one of our site sellers. This item will be shipped by your chosen method on checkout, typically Royal Mail, but this may be upgraded to DPD courier when the parcel exceeds 2KG in weight. If you need the product faster, please contact us. 

Packaging

RESPONSIBLY PACKAGED! Packaged with the environment in mind, your order will be wrapped in items which are easy for you to recycle - cardboard, shredded paper, biodegradable tissue paper etc. We re-use packaging & boxes from our suppliers where possible. It may on occasion be that some products, such as lanterns, include polystyrene to ensure they get delivered to you in once piece. Please ensure you reuse or recycle the packaging where possible. 

Refunds

100 DAYS TO CHANGE YOUR MIND! If the item is not as you expected, you have 100 DAYS to change your mind and return it to us, as long as the item is unopened and in its original packaging. Check out our terms for the full details.

Why am I Eco?

Our gift vouchers are emailed, or printed on 100% recycled paper and posted. They give the receipent the choice to pick absolutely anything from our ecostore, so whether they want to donate their money to charity, buy sustainable presents, a recycled gift, some FSC gardening products, or perhaps something for the wildlife - they have hundreds of things to choose from.