Delivery

GET IT FAST! If this item is showing as in stock, it will be dispatched within 48 hours either by ourselves, or directly from one of our site sellers. This item will be shipped by your chosen method on checkout, typically Royal Mail, but this may be upgraded to DPD courier when the parcel exceeds 2KG in weight. If you need the product faster, please contact us. 

Packaging

RESPONSIBLY PACKAGED! Packaged with the environment in mind, your order will be wrapped in items which are easy for you to recycle - cardboard, shredded paper, biodegradable tissue paper etc. We re-use packaging & boxes from our suppliers where possible. It may on occasion be that some products, such as lanterns, include polystyrene to ensure they get delivered to you in once piece. Please ensure you reuse or recycle the packaging where possible. 

Refunds

100 DAYS TO CHANGE YOUR MIND! If the item is not as you expected, you have 100 DAYS to change your mind and return it to us, as long as the item is unopened and in its original packaging. Check out our terms for the full details.

Why am I Eco?

Woodquail are a leading supplier of responsible and sustainably sourced Bamboo products. Their products are made exclusively from Bamboo, one of the most sustainable materials available - it can grow at a rate of up to 5 feet per day! They ensure they only use mature bamboo from carefully maintained forests to ensure deforestation, soil erosion and habitat destruction doesn't occur. They aim to save 10,000 trees in six months by choosing bamboo!