Our products are dispatched by Royal Mail First Class or Next Day Courier, depending upon the products ordered and order value. For product specific information, please check out the 'Delivery & Returns' tab on the product page. Our postage charges are tiered based on the basket order value. Surcharges apply on heavy or fragile items - such as trees.
Next day delivery is an option on some products. Please check the 'Delivery & Returns' tab on the product to see if it is available. If in doubt, please contact the team on 0844 264 0320. As we use a third party to pick and dispatch our products, we rarely dispatch products the same day orders are placed. i.e,
For delivery on Tuesday, we must know by end of day Sunday.
For delivery on Friday, we must know by end of day Wednesday.